Thank you for reaching out. We really appreciate our customers and love working with you to give you an excellent experience with Sassafras Hawaii, please let us know how we can help!

Please use our hashtag #sassafrashawaii and post pics of you in your favorite jewelry on social media to win free jewelry from us! Winners are selected randomly, mahalo!

Please Note:  We stand by the high quality of our work and offer a

     free repair or exchange on any item we make

       during the first 90 days of wear.

If something is

  wrong we are happy to make it right! 

Unless...

   WE WILL NOT HONOR OUR FIX OR REPLACE POLICY IF THE FOLLOWING OCCURS: We will not honor our "Fix or Replace" policy IF the customer has taken our jewelry to a different jeweler for repair, this will void our warranty policy.

Please include 12$ for return shipping.

No refunds, exchanges only.

Sassafras Waimea in Parker Square

65-1279 Kawaihae Rd Swt 106

Kamuela. HI 96743

(808) 885.1081

Sassafras Kona In Ali'i Gardens

75-6129 Alii Drive

Kailua-Kona, HI 96740

(808) 328.8284

EMAIL:

sassy@sassafrashawaii.com